FindBestStay B2B

Terms & Conditions

Version 2026-07-31 — Last updated 2026-07-31

1. Scope of Service

These Terms govern access to and use of the FindBestStay B2B booking platform ("the Platform"), including live search, pricing, and booking of flights, hotels, and activities inventory made available through the Platform's supplier integrations.

2. Wallet & Payments

All bookings are funded from a prepaid wallet balance held with FindBestStay B2B. Wallet top-ups are processed via the payment methods configured for your account, or by bank transfer / UPI with manual verification. FindBestStay B2B may pause new bookings on an account whose wallet balance falls below its configured minimum, until the balance is topped up.

3. Pricing & Markup

Prices shown reflect the underlying supplier fare plus any markup or markdown configured for your account. FindBestStay B2B does not guarantee availability or pricing until a booking is confirmed and a voucher/ticket is issued.

4. Vouchers, Tickets & Cancellations

Once a booking is confirmed, the applicable voucher, ticket, or confirmation number will be issued as soon as reasonably possible. Cancellation, date-change, and refund terms are governed by the underlying supplier's own fare rules, shown at the time of booking, and are not set by FindBestStay B2B.

5. GST, PAN & TCS

Where applicable, GST invoices are generated in accordance with prevailing tax law, and PAN/TCS declarations may be required for international bookings under RBI's Liberalised Remittance Scheme. Providing accurate PAN and declaration information is your responsibility.

6. Data Use

Traveler information (names, dates of birth, passport details, contact details) is collected solely to complete bookings with the relevant supplier and is not used for any other purpose.

7. Liability

FindBestStay B2B acts as a booking intermediary. FindBestStay B2B is not liable for supplier-side service failures (flight delays, hotel overbooking, activity cancellations) beyond facilitating the applicable supplier remedy.

8. Changes to These Terms

FindBestStay B2B may update these Terms from time to time. Continued use of the Platform after a change constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms can be raised through the in-platform support / help ticket system.

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